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We understand that the development process should be absolutely clear and open from your perspective. Therefore we use our own internal management system which includes many helpful and effective tools, such as:
Ticketing system
You can easily track the creation process, as we provide access to our
ticketing system so you can oversee all tasks that have been assigned to
developers, designers, and the QA team, as well as their status. Also, you can
communicate with the manager who leads the project through the ticketing system,
and request a project status update at any time.
App versions storage
You can easily access a list of internal builds and download a product version
to your smartphone or tablet just with one click. Also, we will send you email
notification with a link for downloading the app when it's ready, to be sure
that you don't miss the latest updates.
Test Cases
To develop a high quality and stable product, our QA team uses a detailed test
plan and test cases. You will have access to a test plan page and see its status
and comments from our testers. Also, bug reports from the QA department will be
available, so you can easily keep an eye on how the process of development is
going.
Milestones
After analyzing your project documentation, our team will generate a list of
milestones. Each milestone will have a completion date and a list of items to
be implemented within that milestone. This is a plan of the development process
and you will have access to it on a separate page in our system.
Time-sheets
When working on an Hourly Rate basis, at the end of each week our developers
will provide weekly time-sheets with a detailed explanation of archived results
and the amount of time spent. Each time-sheet will be published and available
to you in our management system.
Payments
There is a separate page in our management system where you will be able to
check the history of your payments, see new invoices and release funds with one
click. It's also possible to make payments via PayPal, and this process is as
easy as making a purchase in an online store.
